classic | mobile
 

Search...

SA Instrumentation & Control Buyers' Guide

 

Technical support encourages custom applications
February 2018, System Integration & Control Systems Design


Countapulse Controls has survived by instituting technological innovation in the face of socio-economic uncertainty. In its more than 60 years in business, this leading supplier of sensing solutions has created a sustainable business model by anticipating and exceeding market demands. Since introducing Hengstler mechanical counters to South Africa in the 1950s, the company has witnessed drastic advances in sensing and monitoring technology.

Managing director, Gerry Bryant, says that it is critical for companies to keep abreast of developments in sensing technology. “However,” he emphasises, “all this technology is worth nothing if the technical support is not available. The sharing of applications knowledge plays a crucial role in increasing productivity and reducing downtime, especially as many companies no longer have internal technical support divisions.”

An aggravating factor for customers is the emergence of a plethora of online shops offering sensing and monitoring technology at bargain basement prices.

“While the low prices might be an attraction, the lack of pre- and after-sales technical advice is a liability as hi-tech items require instruction for maximised benefit,” cautions Bryant. “It is unlikely that this level of guidance and support will be available in an online shopping forum.”

In the complex process and manufacturing environments, utilising sensing, monitoring and measuring instruments that have not undergone due diligence and that do not have a good reputation behind them risky. The failure of such products causes production line issues and safety cannot be guaranteed.

Bryant says that the wise alternative to online shopping is one-on-one technical instruction and support: “A reputable supplier will leverage the years of hands-on experience and expertise resident in its technical staff. OEM training provides the supplier’s team with specialised knowledge and skills pertaining to specific instrumentation. By focusing on tried and tested matching of products to applications, suppliers are able to ensure best fit in all instances.”

He adds that the company’s hotline is one way of investing its experience and capabilities back into the industry and that this product and applications knowledge is delivered as a value-added benefit to our customers.

Bryant maintains that when one considers the customer’s application, it is important to understand that selecting sensors is not as simple as matching a model number to a requirement.

“One needs to carefully assess the operating environment,” he concludes. Parameters that should be considered include the range of the sensor, the speed of the automatic process, the background conditions and type of product, auxiliary equipment and the circuits within the process. By adopting a structured approach to selecting the most appropriate sensors or flow monitors for a given application, customers will experience enhanced operational advantages.”

For more information contact Gerry Bryant, Countapulse Controls, +27 (0)11 615 7556, bryant@countapulse.co.za, www.countapulse.co.za


Credit(s)
Supplied By: Countapulse Controls
Tel: +27 11 615 7556
Fax: +27 11 615 7513
Email: clive@countapulse.co.za
www: www.countapulse.co.za
Share via email     Share via LinkedIn   Print this page

Further reading:

  • Sensor solutions for packaging applications
    February 2018, Countapulse Controls, Sensors & Transducers
    Modern packaging plays an important role in preserving, protecting and selling a host of products, from items small enough to need tweezers to be picked up to those that need a forklift to be moved. Packaging ...
  • Batch size one production
    February 2018, Siemens Digital Factory & Process Indust. & Drives, System Integration & Control Systems Design
    Bürkle based in Freudenstadt specialises in the field of press lines and coating technology, supplying turnkey production plants to its customers. To comply with the requirements of one customer requesting ...
  • Customer centricity and a sterling team pave the way for CSS
    January 2018, Control Software Solutions, System Integration & Control Systems Design
    A customer-centric approach has allowed Control Software Solutions (CSS) to attain a high percentage of repeat business from its growing client base. This Level 2 BBBEE company has a solid 15 years of ...
  • New improved plant information management system
    January 2018, Yokogawa South Africa, System Integration & Control Systems Design
    Yokogawa has released the ExaquantumTM R3.10. This latest version of the Exaquantum plant information management system comes with stronger security and improved compatibility through the support of OPC ...
  • Hybrid Automation supplies control for fertiliser plant in Zimbabwe
    December 2017, Hybrid Automation, System Integration & Control Systems Design
    Grow Agriculture is a significant industry player, manufacturing and distributing fertilisers and chemicals in Zimbabwe. Its client base includes the largest sugar estates, tobacco merchants, brewers ...
  • Recovery of nutrients from wastewater
    December 2017, Siemens Digital Factory & Process Indust. & Drives, System Integration & Control Systems Design
    Ostara Nutrient Recovery Technologies (Ostara) based in Vancouver, Canada, has become a leader in the recovery of nutrients. The company uses a special technique to remove pollutants from wastewater and ...
  • Absolute accuracy with the Hengstler Acuro encoder
    December 2017, Countapulse Controls, Sensors & Transducers
    Absolute encoders are considered ideal for applications where a power outage requires machinery to reorient without having to reconfigure any of its settings. This is because an absolute encoder is suited ...
  • CSI’s customer-centric focus ­underpins its quality market ­offering
    November 2017, Control Systems Integration, System Integration & Control Systems Design
    A high level of business ethics, coupled with quality of workmanship, exemplary skill levels and experience of staff members, together with its dedicated focus on delivering added-value industrial solutions, ...
  • Safe and reliable steel production
    November 2017, Endress+Hauser, System Integration & Control Systems Design
    Endress+Hauser’s dedicated measurement and software for steel production.
  • Future-proof assembly concept for high-end shavers
    November 2017, Omron Electronics, System Integration & Control Systems Design
    Philips chooses Omron technology for reliable production of shaving devices.
  • PC-based control for process automation
    November 2017, Beckhoff Automation, System Integration & Control Systems Design
    HART functionality integrated in TwinCAT software and I/O system.
  • The future is digital
    October 2017, Siemens Digital Factory & Process Indust. & Drives, System Integration & Control Systems Design
    Secure new competitive advantages through greater flexibility, quality and energy efficiency.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual





 

         
    classic | mobile

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.