Motion Control & Drives


Bearing failure analysis is a perfect solution for Tongaat Hulett

April 2025 Motion Control & Drives

A collaborative bearing failure analysis was conducted by SKF and its authorised distributor, Bearings Services Durban, at one of South Africa’s leading sugar refineries in KwaZulu-Natal. This analysis provided significant value to the customer. It not only identified the root cause of the bearing failure but also included corrective measures to prevent future occurrences. Additionally, the analysis offered insights into how various factors can contribute to premature bearing failure.

The Tongaat Hulett Refinery plant located in Rossburgh, Durban, experienced significant downtime on its production line due to a premature bearing failure on a mainline pump. The refinery’s maintenance engineer, Adarsh Madanlal explains that the pump tripped and refused to start. “Upon removal and stripping, we noticed that the bearing had failed. Furthermore, a day after commissioning, a high frequency noise was detected and the oil turned black. Despite draining and changing the oil every Thursday, it kept turning black the following day. After evaluating all plant conditions, we were unable to determine the root cause of the bearing failure as all available evidence was inconclusive.”

The refinery subsequently reached out to SKF for assistance. “It was evident that understanding the root cause of these repeated bearing failures was critical to enable our customer to resolve the issue effectively,” says Shaniel Rambally, Bearings Services Durban branch manager. “The following day, we recommended that an ISO bearing damage analysis be performed on multiple bearings. Upon acceptance by the refinery team, the bearings were duly collected and sent to SKF for analysis; the ensuing report was completed and forwarded to our customer in an impressive turnaround time of 12 working days”

Based on the information provided and the condition of the bearings, SKF specialists concluded that the root cause for the damage can be classified according to the ISO Failure Mode Classifications ISO/15243 as rolling contact fatigue failure type.

SKF territory sales manager, Titus Kasie explains that rolling contact fatigue is caused by repeated stresses that develop in the contacts between the rolling elements and the raceways. “Fatigue manifests visibly as a change in the microstructure and is a result of inadequate lubricant film thickness.”

Madanlal and his team were thoroughly impressed by the astoundingly detailed results and feedback they received from SKF. The comprehensive, fact-based report provided an in-depth breakdown of the findings. It was also presented in clear detail, making it easily interpretable even for those without expertise in this particular field.

Madanlal also emphasises that the value of this investigation went beyond identifying the root cause of the failure; it provided valuable insights into corrective practices, helping to mitigate the risk of similar issues in the future. The report also gave the refinery a good understanding of how other factors can contribute to premature bearing failure.

Madanlal further notes: “While bearing failure analysis is a specialised field that is not widely recognised, it’s importance is evident from this constructive outcome, particularly in FMCG plants, where it plays a crucial role in optimising operational efficiencies. We wish to see these services being fully utilised by more plants and industries in the future. Overall, we complement Bearing Services and SKF for their exceptional customer service and high level of quality products. Tongaat Hulett relies on various SKF product solutions from our bearing, power transmission and MaPro portfolios, and we greatly value our long-term partnership,” concludes Rambally.


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