Based on the maxims fast, efficient and always at your side, Endress+Hauser says its extensive service network and qualified service technicians ensure the necessary know-how to undertake both simple and complex applications across all industries.
To this end, it offers the following services for field devices:
* Commissioning and maintenance strategies.
* Calibration (on-site and ISO17025 traceable).
* Repairs and spare parts service.
* Helpdesk.
* Customised training.
Commissioning
Full commissioning and start-up services, from single devices to complete automation systems, are offered.
Calibration
Measuring instruments need to be calibrated on a regular basis to ensure the instrument’s ability to measure accurately and to ensure its measurement repeatability within a process environment. Calibration services include all aspects from on-site validation to accredited calibration in a laboratory.
Maintenance contracts
An evolving range of maintenance contracts enable Endress+Hauser Service to provide the appropriate level of support for peace of mind and optimised control of operational costs. Within the scope of contracts, a wide range of activities, from basic check-up through to pre-scheduled preventative maintenance (calibration) of quality and process critical equipment is offered. Customised consultation is integral to this service offering.
Field service – +27 (0)11 262 8059
A dedicated team of trouble-shooters is always on hand to assist with breakdowns and on-site repairs. All the specialised tools required are at their disposal to provide fast and efficient diagnosis and repair.
Workshop – +27 (0)11 262 8059
Within the workshop, technical checks, preventative and reactive maintenance and calibration services are offered.
Helpdesk – 0861 347 378 (EHSERV)
The helpdesk offers technical support to customers undertaking their own repairs.
Customised training
Endress+Hauser is a one-stop supplier for training needs. All courses are conducted by professional trainers with extensive industry and application knowledge. Training can be customer specific and includes the principles of operation of a variety of methods not restricted to the Endress+Hauser product range.
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