Clover South Africa has become the second major corporation to join the Endress + Hauser Loyalty Programme, an initiative aimed at bringing the premier instrumentation supplier closer to its key customers.
Finalised in July 2002, the mutually beneficial agreement will see Clover benefiting from several custom-concessions, among which counts guaranteed statement accuracy, fixed and firm pricing, pre-sales consultation, documentation completeness and priority response on service and repairs. Endress + Hauser has also agreed to ensure complete stock-holding of certain flow-instruments regularly required by Clover. Other main areas of instrumentation directly affected by the agreement are flow, pressure, temperature and level measurement, analytical instruments and products that comply with hygienic specifications.
The dynamic nature of South Africa's industrial market was clearly illustrated by the novel approach adopted by both parties, which allowed representatives from each individual Clover plant around the country to have a say in the wording of the agreement. This visionary thinking is expected to ensure that the Loyalty Programme achieves its primary objective of cementing a longstanding relationship and ensuring that the two companies continue working together in symbiosis. Another contributing factor will be the open nature of the agreement, whereby it will be constantly monitored and adjusted according to the changing needs and requirements of all parties involved.
Endress + Hauser key account manager Evan Dent has noted that feedback during the initial information gathering phase of the 18-month negotiations that preceded the agreement focused primarily on the delivery of service and solutions. As a result, key procurement officers from Clover have been given direct access to Endress + Hauser management in an effort to ensure that any reasonable request can be met at any time. The agreement is seen as a positive step towards making South African companies increasingly competitive in the face of strong global competition.
Read more...Experience ICRA 2026 right here in Gqeberha, South Africa
News
The IEEE International Conference on Robotics and Automation (ICRA) is the largest robotics, automation, artificial intelligence, and manufacturing conference in the world. You can experience the premier keynote and plenary presentations in Gqeberha.
Read more...Elevating artisanal skills is key to revitalising South Africa’s economy ACTOM Electrical Machines
News
We need to challenge the stigma attached to artisanal and technical careers, and we also need a mindset shift supported by the schooling system so that young people understand future career pathways, choose subjects accordingly, and recognise that artisanal and technical skills carry equal value in a modern economy.
Read more...From the editor's desk: A little bit of magic Technews Publishing (SA Instrumentation & Control)
News
Whatever your view is of America today, the Artemis II mission showed the world that it can still deliver moments of wonder. For a few days, the chaotic headlines gave way to something more. Who could ...
Read more...Woman of Stature Awards South Africa
News
In a powerful recognition of excellence in a traditionally male-dominated industry, Thabisile Phumo won the Woman in Mining and Engineering award at the 2026 Woman of Stature Awards South Africa.
While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.
printer friendly version