System Integration & Control Systems Design

Right time, right message

May 2017 System Integration & Control Systems Design

Evonik Industries is one of the world’s leading specialty chemical companies. In one of its production plants in Singapore, it produces oil additives and technologies for fuels and lubricants for the fast-growing Asia-Pacific market. As part of its digitalisation strategy and to optimise its production output, the company relies not only on automation using the Simatic PCS7 controller, but also on a tailored alarm management system from Siemens. It helps to support control room operators by prioritising the alarms and sending them to the responsible personnel or departments. This has reduced the incidence of alarms received in the control room by more than half.

Process automation and other control and monitoring systems allow production plants to collect more detailed data during production processes. The challenge is to collate data and create meaningful information that will help operators to make timely as well as informed decisions.

This challenge is especially important for alarm systems in production plants: if the frequency of alarm notification exceeds a certain level, this increases the likelihood of the operator making mistakes, and might also potentially impact the process performance and safety of the production plant. These risks can be mitigated by an alarm management system that filters and prioritises alarms. One company that recently implemented a solution for alarm management is the specialty chemicals manufacturer – Evonik.

To serve the rapidly growing Asia-Pacific market, Evonik opened its oil additives plant in Singapore in 2008, and has significantly expanded the plant in 2015, making it the largest oil additives production site within Evonik’s global network. The process control system is based on Simatic PCS 7 and Simatic Batch. The entire plant is operated by a central control room, with two operating stations – one for monomer production and another for polymer production. Products are produced by order in batches to allow frequent process adaptations.

Reducing workload, improving performance

When the plant was expanded some time ago, Evonik also looked into improving its existing alarm management system by discussing the requirements and strategies with Siemens. To ensure the solution meets the international standard, engineering and consulting experts from Siemens followed a structured approach comprising the development of a suitable alarm concept, data collection and system benchmarking, ‘Bad Actor’ alarm resolution, alarm documentation and rationalisation, real-time alarm management, and lastly, implementation in the DCS.

Working closely with personnel from the plant, the Siemens team tailored the alarm management system by integrating the existing user requirements and best practices from the Evonik site in Darmstadt, Germany. Implementation of the new alarm management into the Simatic PCS 7 system and corresponding application software was performed by the local Singapore Siemens team. One crucial success factor of this project was the involvement of the Evonik plant operators in the concept and design phase, which allowed their years of operational experience to be applied in the design and creation of the solution.

The Singapore Siemens team organised several workshops throughout the project to support the alarm evaluation and prioritisation process, and to identify the causes of ‘Bad Actor’ alarms. One key feature of the alarm management system is the Advanced Alarm Suppression concept, which filters and aggregates alarms. Tailored alarm prioritisation according to urgency and consequence ensures that operators are always presented with the most important alarms. As part of the new concept, the alarm cockpit in the plant was also redesigned. Alarms are now aggregated into several logging lists, with one for all incoming process alarms and another for PLC process control messages. This concept ensures that process-related alarms are directed straight to the operator, while other alerts are sent to the plant maintenance personnel. As a result, tasks can be dealt with in a timely manner as they are quickly assigned to the right person.


The new solution has exceeded expectations. In terms of the alarm optimisation system, Evonik was able to address the issue of operator stress in its Singapore plant. Following smooth implementation without any system downtime, the number of process alarms displayed in the control room has been reduced by more than half. The plant personnel have easily adapted to the new solution and are already experiencing the benefits in their daily work.

For more information contact Jennifer Naidoo, Siemens Digital Factory and Process Industries and Drives, +27 (0)11 652 2795,,


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