Zest WEG has pioneered an E-Commerce facility linked to its new website, allowing its customers to make purchases online. Incorporated into the online purchasing facility are features that include technical tools and the capability to access stock availability levels.
“The E-Commerce facility is part of Zest WEG’s continuous drive to serve customers better, making it easier and quicker for them to deal with us,” says Johan van Niekerk, Zest WEG national sales executive. “This is just another way to make our products more readily available to customers.”
Around South Africa, customers can now conveniently place orders on the new site, which in its first phase of roll-out includes standard products like low voltage electric motors, variable speed drives, soft starters and switchgear.
Van Niekerk highlights that the design and programming for this kind of site has been quite demanding. The company began the thought process long before the Covid-19 lockdowns were implemented and prioritised the roll-out since then.
“The digital world around us is developing very rapidly,” adds van Niekerk. “It was therefore important for us to develop our online capability as part of our philosophy of ongoing improvement and customer service.”
He emphasises that customers requiring assistance will still have access to the staff that currently provide them with service support: “The functionality is an important value addition to our new corporate website, which was redesigned to facilitate easy integration with the online purchasing element.”
Zest WEG’s fleet of delivery vehicles will deliver goods ordered online, within the existing areas of coverage ensuring the same high levels of logistical reliability and the normal returns policy will still apply to these products. Van Niekerk advises that emergencies should be dealt with through direct personal contact to ensure that the customer’s requirement is well understood to achieve the best and quickest service.
“We are confident that customers will find the added flexibility of Zest WEG E-Commerce valuable, giving them access to an ordering system at all hours of the day or night,” he concludes.
Reinstatement opportunity for ECSA registration
News
In 2023 the Engineering Council of South Africa (ECSA) announced a special opportunity for engineers in South Africa to reinstate their registration status if it had been cancelled. This exclusive offer is available until the end of August 2024.
Read more...Schneider Electric launches first Innovation Hub in Africa Schneider Electric South Africa
News
Schneider Electric has officially launched its first Innovation Hub in Africa. This provides an interactive environment where visitors can explore the company’s integrated solutions across key segments and businesses such as energy, buildings, data centres, industrial, and power and grid.
Read more...A strategic milestone for Conical Technologies Conical Technologies
News
Conical Technologies has been appointed as the sole distributor in southern Africa for Mibbo, manufacturers of a vast array of products for the automation industry.
Read more...Robotics TechTalk at UKZN
News
The Scientific Multidisciplinary Advanced Research Technology Lab at the University of KwaZulu-Natal recently held an exciting TechTalk. It was an opportunity to introduce students to the IEEE Robotics and Automation chapter, SAIMC, and the Robotics Association of South Africa.
Read more...Schneider Electric honoured with Gender Leader Award Schneider Electric South Africa
News
Schneider Electric has been awarded the Gender Leader Award at this year’s Africa CEO Forum. This award acknowledges those organisations operating in Africa that have shown a significant and continuous commitment to gender diversity and inclusion.
Read more...Africa Automation Technology Fair 2025 closes on a high note
News
The Africa Automation Technology Fair 2025 officially wrapped up after three dynamic days at Gallagher Convention Centre, cementing its status as Africa’s leading platform for industrial automation, AI and IoT.
Read more...A new generation of solar professionals
News
A new generation of solar professionals is rising in Cape Town. The second cohort of the Solar Youth Project has just completed an intensive eight-week training course and is ready to take on the next stage, 10 months of work experience.
printer friendly version