The integration of Endress+Hauser’s online shop into the company website underlines its goal of providing support to customers to streamline their procurement processes and improve their buying experience. The company’s online presence has undergone extensive revision. More than just a redesign, a great deal of focus has been placed on maximising functionality and usability to create a comprehensive information and procurement platform.
A comprehensive purchasing tool
Integration of the online shop into the website has made it easier for planners, purchasers, engineers and maintenance personnel – in short, everyone – to discover and easily purchase from Endress+Hauser’s complete product portfolio. With the combination of product information and direct purchasing options, the procurement process is easier than ever.
Personalised information
Once logged in, a wide range of individual and detailed information is available, including personalised pricing and order history. All transactions of a company or a company branch can be viewed in one summary, irrespective of whether these were completed online or offline. The range of services includes integrated document management. Users are able to access all documents such as quotes, invoices and delivery information to obtain a comprehensive overview. All customers are able to assign role-based access rights and strategic purchasers have a multiple log-in option at their disposal.
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