Emerson Process Management has developed a comprehensive portfolio of cyber security services designed to help its Ovation control system customers in the power industry secure their cyber assets and meet compliance regulations. The expanded services portfolio complements Emerson’s existing cyber security products and service solutions.
“Security has always been top of mind for Emerson, and over the years we’ve consistently taken a proactive approach to helping our customers address evolving security challenges,” says Bob Yeager, president of Emerson Process Management’s Power and Water Solutions. “This is not a new area for us as we have offered cyber security services to customers for some time now. More recently, as cyber threats continue to grow in frequency and complexity, and as utilities strive to comply with NERC CIP regulations, we have seen a growing need for the types of services we are able to offer.”
Formally launching this comprehensive services portfolio enables Emerson to serve customers by helping them address their specific cyber security goals. These services offer a best practices approach for helping power generators achieve a strong security posture:
* Cyber security assessments: Annual assessments to identify and inventory plant-wide cyber assets, perform network assessments, expose vulnerabilities and suggest remediation. Performed annually to baseline and help continuously improve security.
* Scheduled security services: Routinely scheduled services to deploy patches and antivirus definitions, verify backups, and perform other security-related preventive maintenance activities to help ensure robust system security and health.
* Security program and compliance services: Services to assist in the creation, evaluation and implementation of security and compliance programs.
* Customised and fleet services: Security services customised to meet specific needs at a single location or across an entire fleet. Consultative in nature and designed to meet a customer’s unique security needs.
* Incident response services: Emergency services to provide root-cause analysis, support system rebuilds and perform system hardening after a cyber-incident has been suspected or occurred.
These services are executed by staff who bring a blend of cyber security, control system and power industry experience – an important distinction, according to Yeager. “This rare combination of skills puts us in an excellent position to achieve our top priority – helping our customers operate their plants security, reliably, safely and efficiently.”
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