Schneider Electric South Africa has established a Solutions and Services Execution Centre, which according to Mark Marucchi who heads up the new facility, extends the capability to offer holistic solutions to clients in both the private and public sectors.
“Schneider Electric has for many years offered a number of products and solutions to its clients. Recently, it has simplified its organisational structure and now offers all encompassing solutions under one Schneider Electric brand, across various sectors such as energy, industry, buildings, data centres, and residential customers,” he says. “The Solutions and Services Execution Centre leverages the skills and competencies of Schneider Electric South Africa’s resources. By doing so, it expands its portfolio of high value systems and services in order to meet the specific needs of customers in the targeted customer segments. It is also aimed at strengthening cooperation with the front office and designed to develop key competencies around solutions and services in order to drive growth for the company.”
The execution centre is made up of three parts:
1) Shared support: here teams are positioned centrally to support transversal project efforts. Shared support consists of both shared back office functions such as human resources, finance, legal and IT, as well as dedicated support functions such as environmental health and safety, purchasing and process tools.
2) Solution centre: this hub delivers tendering, project management and solutions architecture support for multi technology and complex projects, and is focused specifically on the mining segment.
3) Application centres: these include energy application (focused on medium voltage, low voltage and IT solutions), industry application (focused primarily on automation and engineered drive solutions) and two service centres that are focused on electrical distribution as well as IT services. All application centres concentrate on execution and include specialised tendering, engineering, project management and administrative functions.
“Fundamentally, the centre ensures that best practices are defined and that the organisation’s technology focus is not lost,” concludes Marucchi.
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