With industrial activities experiencing growth in many African countries, Zest WEG Group has made a strategic commitment to support its customers throughout the lifecycle of the equipment it supplies, no matter where they are located.
“A key focus of this support is our network of branches and distributors,” says Quentin Korff, the Group’s African business development manager. “We currently have registered businesses in Mozambique, Tanzania, Zambia and Ghana, with distributors in Botswana, Namibia, Zimbabwe, Kenya, the DRC and Nigeria. The distributors have all received comprehensive training on our product range and most of them have visited the WEG facilities in Brazil to view the production process firsthand.”
As part of its after sales value-add, Zest regards training of both distributors and customers as a high priority. The group has a fully equipped training centre at its headquarters in Johannesburg, run by a dedicated training officer. Training focuses primarily on the theory and maintenance of variable speed drives (VSDs) and electric motors.
Training in progress at Zest WEG Group training centre.
The group’s strategically placed distributors have the technical capabilities to respond immediately to customers in their areas, and, if they are unable to solve the problem, a specialist is deployed from South Africa. These distributors also carry stock of the electric motors and VSDs specific to their local markets, enabling quick response to customer requests.
Korff says that the team is able to support all products in the field with technical back-up and spares. “Most players in African industry have corporate offices in South Africa, but we make it our business to visit their outlying project sites to gain an understanding of the procurement philosophies and to provide a link between strategic management at headquarters and the people on the ground at the project sites.
“For the future, our efforts to service industrial developments in countries across Africa will be guided by the presence of project hot-spots,” concludes Korff. “We are focusing on what we do best and making sure we listen to our customers and respond in the most appropriate way. Doing things better is a philosophy entrenched in the culture of our business.”
Palabora Mining Company and LH Marthinusen launch robotics and coding initiative
News
In a joint effort to advance education and digital skills development in Phalaborwa, Palabora Mining Company (PMC) and LH Marthinusen (LHM) have partnered to establish a fully equipped robotics and coding classroom at a local high school.
Read more...A new era for African engineering
News
A group of mostly South African engineering professionals who bought a controlling margin of the South African arm of Netherlands-based engineering consultancy Royal HaskoningDHV have rebranded it as Atana.
Read more...SEW-EURODRIVE builds regional strength with Gqeberha expansion
News
With the Eastern Cape firmly established as a hub for key industries such as automotive manufacturing, ports, agriprocessing and renewable energy, SEW-EURODRIVE is strengthening its presence in the region through an ongoing significant expansion of its facility in Gqeberha.
Read more...Functional safety explained
News
The SAIMC supports Pepperl+Fuchs, a National Member, in a free four-part online seminar series focused on Functional Safety.
Read more...The Future of manufacturing in Africa
News
The future and development of African manufacturing will be discussed extensively at the upcoming Manufacturing Indaba conference, to be hosted on 15 to 16 July 2025 at Johannesburg’s Sandton Convention Centre.
Read more...Reinstatement opportunity for ECSA registration
News
In 2023 the Engineering Council of South Africa (ECSA) announced a special opportunity for engineers in South Africa to reinstate their registration status if it had been cancelled. This exclusive offer is available until the end of August 2024.
Read more...Fostering a collaborative learning environment for sugar producer SKF South Africa
News
One of South Africa’s leading sugar producers made strategic use of its off-crop season, turning scheduled downtime into an opportunity for both essential maintenance and valuable skills development with the help of SKF
Read more...Steinmüller Africa and Eskom uplift eMalahleni communities
News
Steinmüller Africa, in partnership with Eskom, has reaffirmed its commitment to social upliftment by donating essential goods and creating meaningful connections with two impactful community organisations in eMalahleni.
Read more...Comtest calibration user group seminar
News
Comtest invites metrology and calibration professionals to a focused technical seminar series aimed at demystifying some of the most common hurdles in inter-laboratory comparisons.
While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.
printer friendly version