News


New technology aids remote service engineering

May 2011 News

With geographical coverage now available from GSM/GPRS networks, Omniflex has introduced a new range of products to utilise this technology by providing the ability to monitor all types of data from virtually any location. This data can be sent to the people who need it, when they need it, via SMS, e-mail or fax.

These systems are now widely being implemented for remote service engineers who are home based and need to provide a response to alarms, sometimes 24 hours a day.

This technology is providing companies with unparalleled customer service, cost savings and extensions to the life of equipment, through extended preventative maintenance that acts on potential faults before they become catastrophic.

The Omniflex solution is based around the D2D (Data To Desktop) product range. The solution consists of a suitable data gathering device available from the Omniflex M2 or Maxiflex I/O system range, which provides GSM/GPRS data access points and connects to all the plant devices, machinery or remote assets that require monitoring. The data is collected, stored and sent to the D2D data centre where it can be accessed remotely via a password protected web browser, enabling the data to be monitored 24 hours a day seven days a week. Any number of alarms can be configured to notify a service engineer’s mobile number via SMS or e-mail so that they can react immediately.

Benefits

* Unparalleled customer service.

* 24/7 Remote monitoring for service engineers.

* Reduce unnecessary call-outs.

* Alarms and reports sent via SMS, e-mail or fax.

For more information contact Ian Loudon, Omniflex, +27 (0)31 207 7466, [email protected], www.omniflex.com



Credit(s)



Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Schneider Electric to become Official Energy Technology Partner of McLaren Racing
Schneider Electric South Africa News
Schneider Electric will become the Official Energy Technology Partner of McLaren Racing.

Read more...
Closing the skills gap: how WearCheck training boosts asset reliability
Wearcheck News
Condition monitoring specialist company, WearCheck is tackling the skills gap head on, offering a wide range of practical, hands-on courses that cover various topics related to condition monitoring and maintenance.

Read more...
Young SA scientists awarded medals at IRIS Global Symposium in India
News
Young local scientists have been awarded gold and silver medals at the recent Initiative for Research and Innovation in STEM global symposium in India, where they displayed their scientific brilliance.

Read more...
60 day reduction in Kriel outage earns Eskom innovation award for Steinmüller Africa
News
Steinmüller Africa’s crane-free rigging solution has shortened the Kriel Unit 6 outage by 60 days, earning the company’s site team the 2025 Eskom Kriel Managers Award for innovation.

Read more...
Remote water monitoring
Omniflex Remote Monitoring Specialists Industrial Wireless
Remote monitoring specialist, Omniflex has helped New South Wales Ports improve its ability to track water usage by installing remote monitoring to 38 water meters at its Port Kembla site, sending the data to the NSWPorts web portal.

Read more...
Buyout model for solar investment
News
Sustainable Power Solutions has introduced a buyout model that converts existing solar and battery systems into immediate capital for South African businesses.

Read more...
Innovation award for Beckhoff’s XTS machine
Beckhoff Automation News
The Premio Innovazione award has confirmed that Tetra Pak’s Cap Applicator 40 Speed Hyper has achieved a machine solution that pushes the boundaries of conventional packaging lines with a highly dynamic mechatronic solution based on XTS technology from Beckhoff.

Read more...
Control and information overlay for nuclear plants
Omniflex Remote Monitoring Specialists Industrial Wireless
Radiation monitoring specialist Omniflex has supported a major UK nuclear plant operator through a critical phase of its decommissioning programme, ensuring continuous safety and security monitoring as buildings were progressively de-manned.

Read more...
Vision meets reality at the Africa Automation Indaba
News
At the Africa Automation Indaba 2026, the panel ‘Automation for Africa – Opportunities, Challenges and Next Steps’ will feature a rare, high-level exchange where technology, ethics, entrepreneurship and data-driven reality shape what comes next for the continent.

Read more...
From the editor's desk: A tool not a crutch
Technews Publishing (SA Instrumentation & Control) News
Every year, the dictionaries try to summarise a year of human behaviour with a single word, the word of the year. You can question the value of this, but it’s quite entertaining. Words are important, ...

Read more...









While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd | All Rights Reserved