Bearings International (BI) is entering the fast-growing realm of e-commerce by expanding its current website to provide more detailed information. “The aim is to create a 24/7 access experience for our existing customers, as well as reach out to new customers, including those in remote areas,” says BI MD, Bart Schoevaerts. The e-commerce platform was launched in May during the 2022 Nampo agricultural exhibition.
Customer benefits of using the new e-commerce platform include 24/7 access to pricing, product range and stock availability. Existing customers will have the ability to trade on agreed pricing. Besides purchasing, the website will be a ‘go to’ platform for technical information, product selector tools, installation guides, maintenance advice, and a wide variety of applications to help the customer make a well-informed product selection.
“It is critical that customers understand that since Covid-19 the world has changed, and new ways of interacting are critical,” says Schoevaerts. “We can see a clear trend in how efficient young engineers have become in terms of self-education and research. In many cases, the need for specific technical advice and the classic sales approach are no longer required. We now see those engineers become more independent. Availability and speed of delivery at competitive pricing are important. In the new business world, our private and work lives are more and more interwoven. We believe that companies need to find ways to interact 24/7. Our e-commerce platform is a good way to not only have information about product and price on hand, but also extras like installation, training and maintenance tips and tricks,” he concludes.
Mining sector turns to private renewables
News
As the European Union’s Carbon Border Adjustment Mechanism enters its permanent phase and global buyers tighten emissions disclosure requirements, South African mining operations are accelerating the integration of privately contracted renewable power into their energy mix.
Read more...Appointment Beckhoff Automation
News
Beckhoff Automation has appointed Luzuko Bulembu as technical support engineer.
Read more...From the editor's desk: You could be doing what? Technews Publishing (SA Instrumentation & Control)
News
Humanoid robots are increasingly featuring in the news. Some of them are a bit creepy, some make you anxious because they might take your job, but others are a lot of fun, and they’re getting better ...
Read more...Experience ICRA 2026 right here in Gqeberha, South Africa
News
The IEEE International Conference on Robotics and Automation (ICRA) is the largest robotics, automation, artificial intelligence, and manufacturing conference in the world. You can experience the premier keynote and plenary presentations in Gqeberha.
Read more...Elevating artisanal skills is key to revitalising South Africa’s economy ACTOM Electrical Machines
News
We need to challenge the stigma attached to artisanal and technical careers, and we also need a mindset shift supported by the schooling system so that young people understand future career pathways, choose subjects accordingly, and recognise that artisanal and technical skills carry equal value in a modern economy.
Read more...40 years of PC-based control Beckhoff Automation
News
When Beckhoff elevated the industrial computer to the status of a central control system four decades ago, a paradigm shift occurred.
While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.
printer friendly version