News


Women thrive at the coalface of BI’s sales and customer service

August 2022 News

Two women at the coalface of Bearing International’s sales and customer service operation agree that traditionally male-dominated technical industries are slowly bearing the fruit of increased diversity and inclusion policies. This is especially true on the occasion of Women’s Day on 9 August, with this year’s theme being ‘Generation Equality: Realising Women’s Rights for an Equal Future’.

The concept of Generation Equality is a global campaign that links South Africa to global efforts to achieve gender equality by 2030. Gender equality in this timeframe requires urgent action to eliminate the many root causes of discrimination that still curtail women’s rights in the private and public domain.


Thato Esther Kekana.

On this issue, progress is being made on several fronts, according to Bearings International’s (BI) Thato Esther Kekana: “There has been progress in terms of diversity and inclusion, especially on the sales side, where we now have black women who are external sales representatives. I hope in the next couple of years to see more women at BI in management roles, especially at branch level.”

Thato’s main responsibilities are to increase sales prospects by reaching out to potential new customers. She also introduces new products and provides solutions to specific customer requirements. In this way, she plays a direct and integral role in reinforcing the company’s values and the brand itself. She obtained her Diploma in Marketing Management in 2018, commencing her career at BI in 2020 as a sales intern and quickly working her way up to internal salesperson. “When the opportunity arose, I had the experience to apply for my current position and was fortunate enough to get it,” she says.

Khutso Mokwena concurs that the types of industries that BI services, from general engineering to mining, are showing green shoots in terms of diversity and inclusion. “I feel we are moving in a progressive direction as I see more females in leadership positions,” she says. However, stereotypes persist, especially due to the highly competitive nature of business. “But females are advancing in these technical industries,” notes Khutso. As an external sales representative, her main task is to provide field sales with leads for new and existing customers in industries as diverse as manufacturing and food and beverage.


Khutso Mokwena.

Khutso also works closely with the company’s product managers and business development leaders to promote the diverse solutions and high-end brands that BI distributes. She has a fitter-and-turner certificate from the Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA), in addition to having completed various sales and marketing courses.

She is thankful for the opportunities that BI has afforded her. Thato concurs: “There are so many wonderful things about working for BI. I enjoy the company culture and have found my colleagues to have been supportive throughout my time here. I have been provided with any training I have requested.” It is this support and encouragement that makes both women confident about their continued future in both BI and in South Africa’s industrial landscape.

Thato’s advice to women contemplating a similar career is: “Do not compare yourself to others. Work hard, as no job is beneath you. Soak up the knowledge available to you. Do not be discouraged or demotivated. Keep going. Always show yourself and others respect. Do not be too proud to ask for help when you need it. Always have a goal in mind and a path of how to achieve it.”


Credit(s)



Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Mining sector turns to private renewables
News
As the European Union’s Carbon Border Adjustment Mechanism enters its permanent phase and global buyers tighten emissions disclosure requirements, South African mining operations are accelerating the integration of privately contracted renewable power into their energy mix.

Read more...
Appointment
Beckhoff Automation News
Beckhoff Automation has appointed Luzuko Bulembu as technical support engineer.

Read more...
From the editor's desk: You could be doing what?
Technews Publishing (SA Instrumentation & Control) News
Humanoid robots are increasingly featuring in the news. Some of them are a bit creepy, some make you anxious because they might take your job, but others are a lot of fun, and they’re getting better ...

Read more...
Africa Automation Indaba 2026 signals growing demand for Africa-focused automation dialogue
RX Africa News
Africa Automation Indaba 2026 has concluded with a clear signal that Africa’s automation conversation is moving beyond technology showcases and into the more complex questions of implementation, skills, policy, ethics and industrial competitiveness.

Read more...
Hitachi Energy ramps up global and African investments
News
Hitachi Energy ramps up global and African investments to support grid readiness for the AI era.

Read more...
Experience ICRA 2026 right here in Gqeberha, South Africa
News
The IEEE International Conference on Robotics and Automation (ICRA) is the largest robotics, automation, artificial intelligence, and manufacturing conference in the world. You can experience the premier keynote and plenary presentations in Gqeberha.

Read more...
What to expect at Africa Automation Indaba 2026: From AI readiness to bankable automation projects
RX Africa News
Africa Automation Indaba 2026 will give delegates a practical view of what it takes to move automation from ambition to implementation with a two-day programme focused on industrial readiness, skills development, policy alignment, investment realities and the future of intelligent operations.

Read more...
SKF achieves SaiMechE CPD accreditation
SKF South Africa News
SKF South Africa has achieved SaiMechE CPD accreditation, a decisive step that empowers the next generation of engineers.

Read more...
Elevating artisanal skills is key to revitalising South Africa’s economy
ACTOM Electrical Machines News
We need to challenge the stigma attached to artisanal and technical careers, and we also need a mindset shift supported by the schooling system so that young people understand future career pathways, choose subjects accordingly, and recognise that artisanal and technical skills carry equal value in a modern economy.

Read more...
40 years of PC-based control
Beckhoff Automation News
When Beckhoff elevated the industrial computer to the status of a central control system four decades ago, a paradigm shift occurred.

Read more...









While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd | All Rights Reserved