Gone are the days of being considered a run-of-the-mill OEM is the message from Zest WEG Group Africa. With WEG Brazil as its parent company, this Group has its roots firmly in Africa and its commitment to the continent is demonstrated by the large investments made in local manufacturing facilities that are able to service countries across Africa.
Such is the confidence and level of commitment of Zest WEG Group Africa to its customer base that Louis Meiring, group CEO, announced guarantees have been extended across all WEG products.
“Zest WEG Group Africa is known for leading industry in its thinking and the decision to extend the product guarantees is, we believe, another very important first,” says Meiring. “While the extended guarantee will cover customers for unexpected electrical and/or mechanical failures giving them absolute peace of mind, it is not going to cost them more.”
Meiring says that this was a prime consideration for Zest WEG Group Africa as the organisation is well aware of the additional financial pressures that many of its customers are operating under in the current financial climate. “By extending our product guarantees we are increasing the peace of mind that customers have with WEG products and opening the door for potential customers to examine what we know is an unbelievable value proposition,” he explains.
It is quite significant that Zest WEG Group Africa was the first equipment supplier to move from IE2 motors to IEC3 compliant motors, and a key aspect was that that change was introduced at no additional cost to its customers, thereby reducing the total cost of ownership.
“Extending product guarantees is aligned with our strategy of forming long term partnerships with customers. Continuous product improvement is ongoing at WEG and indeed at Zest WEG Group Africa’s local manufacturing facilities and the benefit of this must, of necessity, be passed on to our customers allowing them to optimise their operations,” says Meiring.
Extended guarantees will vary from product to product, but all customers are still assured of the same high level of in-field support for which Zest WEG Group Africa is known.
• WEG W22 low voltage motors guarantee extended to five years.
• WEG variable speed drives and softstarters guarantee extended to two years.
• Where WEG motor and drive combinations are used, the WEG drives guarantee is extended to three years.
• WEG switchgear guarantee extended to three years.
• WEG transformers guarantee extended to three years.
• If WEG transformers are acquired with a WEG Service Plan the guarantee is extended to five years.
“Despite being part of a major global corporation, we have not lost the flexibility and responsiveness for which we have always been known,” Meiring concludes.
Celebrating three decades of innovation in Africa's premier industrial software conference
News
With a rich 29-year history, the X-Change User Conference stands as Africa's largest and most prestigious annual gathering dedicated to industrial software and related technology. Hosted by Industry Software Solutions & Support (IS3), this year, X-Change 2024 promises to be even more impactful as it celebrates three decades of innovation and collaboration.
Read more...Schneider Electric announces 2023 Global Alliance Partner Programme award winners Schneider Electric South Africa
News
Schneider Electric has announced the winners of the 2023 Global Alliance Excellence Awards. Throughout 2023, Schneider Electric’s Alliance Partners supported customers in the digitalisation of industrial automation, delivering value with innovative initiatives, solutions and services.
Read more...Custom containerised lubrication dispensing system
News
Bosch Rexroth Africa recently supplied and installed a customised environmentally friendly and dust-proof lubrication dispensing system for a leading earth-moving equipment supplier.
Read more...Siemens to acquire industrial drive technology business of ebm-papst Siemens South Africa
News
Siemens has signed an agreement to acquire the industrial drive technology business of ebm-papst. The business includes intelligent, integrated mechatronic systems in the protective extra-low voltage range and innovative motion control systems.
Read more...Bearings International fosters a segment strategy Bearings International
News
Bearings International has a segment approach to the market, which places an intentional focus on key industries in South and sub-Saharan Africa in a bid to optimise operations, enhance uptime, and drive business sustainability and increased profitability outcomes for customers.
Read more...Local robotics team’s journey to the world stage
News
In the heart of Cape Town, a group of young visionaries aged 12 to 17 is making waves in the world of robotics. Known as Texpand, this team from Pinelands has not only dominated the First Tech Challenge (FTC) in South Africa, but has also earned international acclaim for its innovative approach to engineering and problem solving.
Read more...RS Group expands by 10 000 products RS South Africa
News
RS South Africa has announced its Better World Claims Based Framework, enabling customers to select verified sustainable product alternatives. This provides suppliers with a standardised framework to accelerate the development and manufacture of more sustainable and responsible products.
Read more...IRP 2023 could reset SA’s social and economic problems
News
ACTOM recently held a webinar on the ‘Draft IRP2023 Impact on the Manufacturing Sector’. South Africa’s Draft Integrated Resource Plan 2023 is a key document that outlines a comprehensive strategy for addressing the country’s energy security challenges, while also setting out its transition to a diversified energy mix, including renewables.
Read more...Young scientists to showcase innovative research
News
Innovative South African research which includes a cost-effective triage test for real-time detection of TB and a nature-based technology that brings about environmental remediation, will be showcased at this year’s International Festival of Engineering, Science and Technology in Tunisia.
printer friendly version