Emerson Process Management has established a team of Iraqi technical field service engineers operating out of its support facility in Basrah, demonstrating the long-term commitment to support the customer base in the country. Commenting on the new Basrah facility, Dave Tredinnick, president of Emerson Process Management, Middle East and Africa, said: “Emerson has a significant installed base in Iraq, which continues to expand with new project awards. Establishing a local, Iraqi-staffed service and support organisation has been a priority for Emerson. Our customers will benefit greatly in terms of speed of response, reducing their downtime and improving production yield.”
Iraqi national service engineers are deployed locally to handle start-up support, preventive maintenance, diagnostics and troubleshooting for control and safety systems, measurement devices, final control elements and fiscal metering systems. Some of the new Iraqi engineers have over three decades of experience in the control and instrumentation field, while others are graduate engineers. All have spent at least six months on three continents being trained on Emerson equipment and methodologies. This included a formal Emerson certification process, field visits and integration into project execution teams, as well as language skills training and individually-tailored personal development programmes. The team is supported with expertise from Emerson’s other facilities as needed to ensure consistent technical support.
Emerson also manages sales, account management, site management and project execution from the Basrah location. “We will continue to add resources in Iraq to stay ahead of our customers’ needs,” added Tredinnick. “We recognise that we need to localise our operations wherever practical, and I am proud to say that this facility is 100% Iraqi staffed.”
Emerson has its Middle East and Africa headquarters in Dubai in the United Arab Emirates, with regional offices in Abu Dhabi, Al-Khobar and Doha, and manufacturing and service hubs in Jubail and Ras Laffan.
Rooibos heads to space in groundbreaking South African STEM initiative
News
Rooibos seeds will be sent to the International Space Station as part of a first-of-its-kind South African initiative combining space-based plant science with hands-on STEM education for learners in the Cederberg region and Cape Town.
Read more...From the editor's desk: Turning the tide Technews Publishing (SA Instrumentation & Control)
News
Our last few Sustainable Manufacturing guides have tracked the changes in the energy industry in South Africa. This year, I found that the story has moved on still further.
South Africa’s manufacturing ...
Read more...Engineering a more inclusive future
News
Women engineers at Zutari are helping shape resilient communities across Africa and the Middle East, while inspiring the next generation to enter the profession in areas ranging from water security to large-scale urban developments.
Read more...Schneider Electric inspires future women engineers Schneider Electric South Africa
News
Schneider Electric welcomed female engineering students from its education partner Sedibeng TVET College, Sebokeng to its Midrand headquarters for its Mandela Day Mentorship Café initiative, transforming a day of service into a day of inspiration, learning and opportunity.
Read more...Expanding visibility in mining operations Emerson Automation Solutions
Editor's Choice Sensors & Transducers
Advances in wireless communications, condition monitoring and sensing technologies are helping mining operators extend measurement into previously under-monitored areas, improving equipment reliability, process performance and water stewardship.
Read more...Supporting an inclusive circular economy transition in South Africa
News
The Department of Science, Technology and Innovation has released its Circular Economy Science, Technology and Innovation strategy. The document sets out how research, development and innovation can support South Africa’s shift away from a linear economic model.
Read more...Why sustainability and resilience matter more than ever to navigate the ESG backlash
News
ESG, once heralded as a pragmatic framework for embedding long-term resilience into business, is facing growing resistance. The backlash we are seeing may appear reactionary, but it should not distract us from the facts. In this climate, I often find myself returning to the core purpose behind sustainability - creating long-term value in a world of escalating uncertainty.
Read more...From the editor's desk: Building a better future Technews Publishing (SA Instrumentation & Control)
News
This issue of SA Instrumentation & Control includes our Sustainable Manufacturing Industry Guide, which has some great examples of companies actively contributing to a net-zero carbon future. It’s also ...
Read more...Latest automation innovations on show at Electra Mining Africa 2026
News
Electra Mining Africa 2026 will showcase new developments in mining automation, AI-integrated safety systems, digital power solutions and CNC simulation technology, alongside a new outdoor Orange Zone exhibition area at the Johannesburg Expo Centre.
While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.
printer friendly version