The unique traits that identify RS Components as the leading catalogue-based high service level distributor in South Africa are primarily attributed to the company's significant worldwide presence. Its infrastructures include extensive, reliable supply chains that facilitate the accelerated turnaround times that enable the delivery of locally held stock to customers within 24 hours. Impressively, products held internationally are delivered within four to six working days. The same global alliances equip RS with the resource to fix prices for a minimum of six months.
With a stock holding of 137 000 industrial products across equally diverse ranges, RS is able to assist in the procurement of emergency, ad-hoc or unplanned purchases associated with maintenance, repair and operations. In line with the requirements for a leading catalogue-based high service level, RS further simplifies purchasing processes by offering a variety of communication channels that include catalogues, CDs, telephone, fax, e-mail, website, trade counters and e-Procurement. Extensive technical specifications, datasheets and technical advisors are available to customers to ensure that the right product is ordered and supplied.
RS has set new standards in the South African market as to the appearance and information contained in its catalogues, which include full colour pictures and technical specifications. The catalogues are available through CD-ROM, print and the website. These catalogues are targeted to assist in purchasing processes and are provided free of charge to qualified prospects or customers.
It has been observed that departments traditionally spend 80% of their time sourcing products that account for only 20% of their total procurement spend. RS supports its customers through providing one point of contact thereby decreasing the time and effort spent in sourcing small volumes of diverse products, collectively making RS an extremely cost effective supplier.
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