Zest WEG has pioneered an E-Commerce facility linked to its new website, allowing its customers to make purchases online. Incorporated into the online purchasing facility are features that include technical tools and the capability to access stock availability levels.
“The E-Commerce facility is part of Zest WEG’s continuous drive to serve customers better, making it easier and quicker for them to deal with us,” says Johan van Niekerk, Zest WEG national sales executive. “This is just another way to make our products more readily available to customers.”
Around South Africa, customers can now conveniently place orders on the new site, which in its first phase of roll-out includes standard products like low voltage electric motors, variable speed drives, soft starters and switchgear.
Van Niekerk highlights that the design and programming for this kind of site has been quite demanding. The company began the thought process long before the Covid-19 lockdowns were implemented and prioritised the roll-out since then.
“The digital world around us is developing very rapidly,” adds van Niekerk. “It was therefore important for us to develop our online capability as part of our philosophy of ongoing improvement and customer service.”
He emphasises that customers requiring assistance will still have access to the staff that currently provide them with service support: “The functionality is an important value addition to our new corporate website, which was redesigned to facilitate easy integration with the online purchasing element.”
Zest WEG’s fleet of delivery vehicles will deliver goods ordered online, within the existing areas of coverage ensuring the same high levels of logistical reliability and the normal returns policy will still apply to these products. Van Niekerk advises that emergencies should be dealt with through direct personal contact to ensure that the customer’s requirement is well understood to achieve the best and quickest service.
“We are confident that customers will find the added flexibility of Zest WEG E-Commerce valuable, giving them access to an ordering system at all hours of the day or night,” he concludes.
Reinstatement opportunity for ECSA registration
News
In 2023 the Engineering Council of South Africa (ECSA) announced a special opportunity for engineers in South Africa to reinstate their registration status if it had been cancelled. This exclusive offer is available until the end of August 2024.
Read more...Groundbreaking renewable energy skills platform
News
South Africa’s renewable energy sector has taken a significant leap forward with the launch of PowerUp. A South African first, this online platform is designed to equip the country’s workforce with the skills required to meet industry demands.
Read more...Innomotics wins Platinum TITAN Brand Award for Best Corporate Rebranding
News
Innomotics has been awarded with the Platinum TITAN Brand Award for Best Corporate Rebranding. The international jury honoured Innomotics’ efforts to develop a powerful and recognisable brand after the carve-out of Innomotics from the Siemens Group in 2023.
Read more...Unlocking Africa’s hydrogen potential
News
Africa is positioning itself as a frontrunner in the global green energy revolution, with hydrogen emerging as a critical commodity of strategic and national importance across the continent. Namibia is putting ambition into action by having already reached a number of key milestones towards final investment decision on up to five projects.
Read more...Fuchs doubles sales volume
News
An aggressive growth strategy in South Africa and sub-Saharan Africa over the last decade has resulted in Fuchs Lubricants South Africa achieving a CAGR of 6% in volume sold since 2015. The result of this is that sales volume has nearly doubled in this time.
Read more...High-quality sensing and automation equipment
News
The Turck Banner Demo Van is showcasing the company’s latest products and solutions.Turck Banner sells directly to end users and OEMs in a broad range of industries and applications.
Read more...From ground to compound: the journey of crude oil Wearcheck
News
You’re in for a ‘crude awakening’ when you download WearCheck’s latest Technical Bulletin. You will be treated to an in-depth explanation of the processes of producing oil, fuel and other petrochemical wonders that power our modern lifestyle.
printer friendly version