Cummins’ African distribution network
June 2018
News
With Cummins being one of the largest genset manufacturers worldwide, it is able to provide customers with a broad range of power solutions. Moreover, it differentiates itself from many of its competitors due to its robust distribution network.
The company owns its distribution channels in many key African markets, or has very strong joint venture partners. What this means for customers is a one-stop shop, not just for products, but also for service provision, explains Vivek Malapati, Cummins Africa Distribution Sales and Business Development director. “Many of our competitors mostly use independent dealers, meaning customers often have to deal with multiple companies, even for the smallest issue, which adds red tape and slows down turnaround times,” he points out.
Cummins’ distribution network is extremely well run, comprising highlyskilled staff, allowing it to cater for all customer needs, from acquiring a 17 kVA unit to installing a 20 MW power station. “We are not only able to provide upfront application engineering support, but project execution from start to finish, in addition to aftermarket service,” Malapati notes.
Cummins manufactures all key components of its gensets, unlike other companies that focus solely on assembly, sourcing components from various suppliers. This provides for a completely different customer experience, particularly in terms of warranty and service support, as it allows for a single point of contact, known as ‘The power of one’.
Cummins is currently investing significantly in its African distribution network. “If you look not only at power generation, but many of our other end markets, one of our key strengths has been our investment in tooling, technicians and stockholding, both for products and spare parts,” Malapati highlights.
Nigeria, Senegal, Côte d’Ivoire, Ghana, Angola and East Africa are focus countries at present for Cummins. “We invest to ensure we have sufficient capacity to meet our customers’ needs throughout the continent. In addition, we strive to provide our technicians with the latest training and equipment,” Malapati concludes.
For more information contact Deepa Rungasamy, Cummins, +27 (0)11 589 8512, [email protected], www.cummins.com
Further reading:
4Sight OT Automation achieves prestigious AVEVA Endorsed Partner status
News
4Sight OT Automation, a leading industrial software solutions provider, has achieved Endorsed Partner status within the AVEVA Partner Network.
Read more...
Schneider Electric announces 2023 Global Alliance Partner Programme award winners
Schneider Electric South Africa
News
Schneider Electric has announced the winners of the 2023 Global Alliance Excellence Awards. Throughout 2023, Schneider Electric’s Alliance Partners supported customers in the digitalisation of industrial automation, delivering value with innovative initiatives, solutions and services.
Read more...
Custom containerised lubrication dispensing system
News
Bosch Rexroth Africa recently supplied and installed a customised environmentally friendly and dust-proof lubrication dispensing system for a leading earth-moving equipment supplier.
Read more...
Siemens to acquire industrial drive technology business of ebm-papst
Siemens South Africa
News
Siemens has signed an agreement to acquire the industrial drive technology business of ebm-papst. The business includes intelligent, integrated mechatronic systems in the protective extra-low voltage range and innovative motion control systems.
Read more...
Bearings International fosters a segment strategy
Bearings International
News
Bearings International has a segment approach to the market, which places an intentional focus on key industries in South and sub-Saharan Africa in a bid to optimise operations, enhance uptime, and drive business sustainability and increased profitability outcomes for customers.
Read more...
Local robotics team’s journey to the world stage
News
In the heart of Cape Town, a group of young visionaries aged 12 to 17 is making waves in the world of robotics. Known as Texpand, this team from Pinelands has not only dominated the First Tech Challenge (FTC) in South Africa, but has also earned international acclaim for its innovative approach to engineering and problem solving.
Read more...
RS Group expands by 10 000 products
RS South Africa
News
RS South Africa has announced its Better World Claims Based Framework, enabling customers to select verified sustainable product alternatives. This provides suppliers with a standardised framework to accelerate the development and manufacture of more sustainable and responsible products.
Read more...
IRP 2023 could reset SA’s social and economic problems
News
ACTOM recently held a webinar on the ‘Draft IRP2023 Impact on the Manufacturing Sector’. South Africa’s Draft Integrated Resource Plan 2023 is a key document that outlines a comprehensive strategy for addressing the country’s energy security challenges, while also setting out its transition to a diversified energy mix, including renewables.
Read more...
Young scientists to showcase innovative research
News
Innovative South African research which includes a cost-effective triage test for real-time detection of TB and a nature-based technology that brings about environmental remediation, will be showcased at this year’s International Festival of Engineering, Science and Technology in Tunisia.
Read more...
Moog takes a leadership position in lunar exploration
News
NASA is planning for a sustained human presence on the Moon, and resources such as water could eventually be harnessed from the lunar surface instead of being transported from Earth, and it has turned to industry to find ways to excavate and transport that icy regolith.
Read more...
printer friendly version