Production is often 24/7/365, so intelligent spare part management is indispensable to guarantee maximum availability of the facility. An important part of this is the fast restocking of spares and consumables. Using Endress+Hauser’s Online Shop, customers can streamline the process for replacing or sourcing new measuring instruments.
Reduced effort when reordering devices and spare parts
Endress+Hauser’s Online Shop brings benefits across the organisation. Maintenance employees’ benefit when replacing or sourcing new instruments as products can be quickly and easily configured. Delivery times and prices are also clearly visible to simplify budget planning. Once complete, product data can be forwarded to the purchasing department.
Orders can be placed directly via the Online Shop in line with agreed pricing conditions and, using the online tracking facility, they can be viewed at any time to determine order status. The facility allows simple, efficient reordering through the use of product lists to increase the availability of any production facility.
Consulting and support for metrological design
All Endress+Hauser products can be designed in accordance with customer technical requirements to improve maintenance processes. Delivery times and prices are immediately visible and time-consuming inquiries can be significantly reduced, since consultation is only needed for technically advanced requests. The result is:
* Improved spare part management.
* Prices according to agreed conditions.
* Order history and personal product lists.
* Technical support when needed for fast restocking.
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