January 2005Maintenance, Test & Measurement, Calibration
The list of VAS (value added services) offered by Endress + Hauser is substantial and one particular service that is coming to the fore is IMS (instrument management solutions). IMS is a consulting service aimed at assisting end users to develop and successfully implement working maintenance strategies. These maintenance strategies, targeted specifically at extending instrumentation assets life cycles, ensure high plant efficiency coupled with reduction in maintenance spending. One of the largest service contracts sold to date by Endress + Hauser, incorporating IMS, was recently implemented at a power plant in Germany.
The decision by Berlin-based energy provider Bewag to upgrade the Reuter and Reuter West combined heat and power plant resulted in Endress + Hauser supplying the entire measuring technology spectrum - not only were obsolete instruments replaced with new ones, but the entire process control system was changed.
"At the formative stages of this project, we decided to broach the subject of IMS with the customer," explains Grant Joyce, marketing manager, Endress + Hauser. "We set out to clarify that IMS would in no way encroach on the activities of their existing, in-house maintenance department. In fact, the maintenance management solution that we offered concentrated on aspects that the Bewag people themselves could not provide, but really needed."
During consultation, discussions pinpointed which maintenance services, as well as other services, contribute to the optimum functioning of the plant in the long-term. Individual tasks were defined and assigned to the customer, or Endress + Hauser. The entire package was developed from the ground-up, to ensure effectiveness and buy-in from departments and personnel. "We dealt mainly with the Maintenance and Process Control Technology department, but other departments, such as Production Planning, Measurement and Control Technology and Purchasing, were also involved," adds Joyce.
It was also important - right from the start - to identify the real requirements and find the right solutions for various parts of the overall plant. For example, the process control engineer was able to speak concretely about Endress + Hauser's support in updating software, thus improving plant efficiencies. This, in turn, enabled the engineer's superior to accurately budget for this module.
The end result is a tailor-made service package that sees Endress + Hauser responsible for ensuring that the measuring technology is compatible and kept up to date. It is comprised of six modules, ranging from consultation when selecting new instruments to the organisation of essential training for employees and maintenance services for analytical measuring technology. The modular approach allows the solution to match the customer's needs and also makes internal budgeting simpler.
"The ability to show the customer the benefit from the outset and deliver a packaged solution ensured our success. We are now integrated into internal processes and our know-how is of value to the customer in the long-term," Joyce concludes.
Sustainability of surface water Endress+Hauser South Africa
Analytical Instrumentation & Environmental Monitoring
The sustainability of surface water is critical for South Africa’s economic development, social well-being and environmental health. Endress+Hauser has a full range of liquid analysis sensors and transmitters to measure important parameters and has an excellent global track record in water and wastewater process plants and various surface and industrial water monitoring sites.
Read more...Collect data three times faster SKF South Africa
Maintenance, Test & Measurement, Calibration
SKF has extended its renowned Microlog Analyzer family of data collection devices with the addition of the Microlog Analyzer dBX. Currently SKF’s most powerful diagnostic tool, this cutting-edge device redefines diagnostic capabilities, enabling users to take measurements three times faster than its predecessor.
Read more...The criticality of maintenance in the water and wastewater segment Schneider Electric South Africa
Maintenance, Test & Measurement, Calibration
In a time of water shedding, climate change and ageing infrastructure, the importance of maintenance and support in the water and wastewater segment cannot be overstated.
Read more...Cloud-based inventory management software Endress+Hauser South Africa
Level Measurement & Control
Netilion is an award-winning cloud-based IIoT ecosystem designed for industrial processes. It connects the physical and digital worlds to send valuable information from the field straight to your phone, tablet or other device.
Read more...Quality test tools save costs at pulp and paper mill Comtest
Editor's Choice Maintenance, Test & Measurement, Calibration
A case study on how preventive maintenance and a few good test tools avoided unnecessary motor replacements at a pulp and paper company.
Read more...How wet steam undermines boiler efficiency Endress+Hauser South Africa
Temperature Measurement
Endress+Hauser understands the daily challenges and demands placed on energy and utility managers across the spectrum of steam generation, distribution and consumption activities. Its global team is committed to working with its partners to overcome these complexities, and particularly those that aim for a safe, economic and sustainable sitsce of steam energy production and delivery.
Read more...Automated clean-in-place Endress+Hauser South Africa
Sensors & Transducers
A clean-in-place (CIP) process is integral to a food and beverage producer’s responsibility to deliver safe, high-quality products to consumers. However, as industries worldwide shift focus towards sustainability, CIP procedures face new challenges.
Read more...SICK and Endress+Hauser to join forces in process automation Endress+Hauser South Africa
News
German sensor company SICK, and Swiss measurement and automation technology specialist Endress+Hauser, want to intensify their cooperation. Both companies are aiming for a strategic partnership for SICK’s process automation business segment and have signed a joint memorandum of understanding.
Read more...Accurate flowmeter for oil & gas Endress+Hauser South Africa
Flow Measurement & Control
Promass Q, the high-tech Coriolis flowmeter from Endress+Hauser, is now also available for larger pipe sizes with maximum flow rates between 850 and 2400 tph.
printer friendly version