News


SKF expands engineering services to address changing customer needs

May 2019 News

The last few months have seen SKF South Africa substantially expand its engineering team and services to keep in step with the company’s new technology and service developments, as well as to address changing customer demands.

According to SKF engineering manager, Chris Lubbe, customers are experiencing the negative impact of the country’s exacerbating skills shortage. “With fewer skilled people to take care of equipment on site, customers are placing increasingly heavier demands on OEMs like SKF and are requesting more support from our engineers. The transformation of our engineering team, which has grown five times over the past eighteen months, enables us to address this market shift.”

SKF is also putting less focus on capex and more effort into its renowned contract services, after-market maintenance management and reliability service portfolio. “These have always been part and parcel of the SKF landscape, we are just taking it to the next level,” states Lubbe. SKF’s expansion strategy aligns perfectly with the company’s focus on taking full ownership of its equipment throughout its entire lifecycle which goes hand-in-hand with building solid, long-term customer partnerships. “Our engineering team now takes more responsibility for understanding and improving the machinery operating at a customer’s site. We are now perfectly positioned to offer support to all our customers, whether they are operating world-class maintenance programmes or older, less efficient plants; these require two very different skill sets,” he adds.

SKF’s current complement of fifteen engineers support the company’s various departments in four areas: applications, project engineering, custom design, and condition monitoring. “It all starts with our sales teams who have to find optimal solutions for a customer’s application,” explains Lubbe. “Here our application engineers step in to provide general support to the sales department.”

This is part of a broader long-term strategy to equip the sales teams with more technical skills to achieve improved overall efficiency to the ultimate benefit of the customer.

“The amplification of SKF’s engineering services will be an ongoing drive that reflects the significance we place on offering life-time services to our customers,” concludes Lubbe. “We are excited to partner more closely with our customers and assist them improve the profitability of their businesses.”

For more information contact Samantha Joubert, SKF South Africa, +27 11 821 3500, samantha.joubert@skf.com, www.skf.com


Credit(s)



Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

From the editor’s desk: Edge, cloud or both?
June 2019, Technews Publishing (SA Instrumentation & Control) , News
In the illusory world of digital transformation, the question of where the applications will best be hosted often triggers a lively discussion. In particular, the cloud vs. edge debate has left many wondering ...

Read more...
Wireless IoT devices in oil and gas reached 1,3 million in 2018
June 2019 , News
According to a new research report from Berg Insight, the number of devices featuring cellular or satellite connectivity deployed in oil and gas applications amounted to 1,3 million at the end of 2018. ...

Read more...
Siemens and Iraqi government sign roadmap agreement
June 2019, Siemens Digital Industries , News
In a move that takes the roadmap for rebuilding Iraq’s power sector a step further, Siemens and the Ministry of Electricity of the Republic of Iraq have signed an implementation agreement. This builds ...

Read more...
Emerson acquires KNet software
June 2019, Emerson Automation Solutions , News
Emerson has announced the acquisition of KnowledgeNet (KNet) software from Tunisia-based Integration Objects. KNet’s unique analytics application software accelerates digital transformation initiatives ...

Read more...
BI set to add ContiTech belts to its range
June 2019 , News
Bearings International (BI) is set to add to its basket of premium brands following a visit by the ContiTech Power Transmission Group to discuss a local distribution agreement for its belt ranges. These ...

Read more...
Endress+Hauser expands patent portfolio
June 2019, Endress+Hauser , News
The number of patents submitted by the Endress+Hauser Group continues to rise. As reported during the annual Innovators’ Meeting held this year in France, the Group submitted 287 initial patents in 2018, ...

Read more...
Hyflo Southern Africa incorporated into BMG’s Fluid Technology division
June 2019, Bearing Man Group t/a BMG , News
The Engineering Solutions Group (ESG) of Invicta Holdings has incorporated Hyflo Southern Africa into BMG’s Fluid Technology Division. This development is a positive move for both companies and for the ...

Read more...
Festo to go digital at Automation Expo
June 2019, Festo , News
The world is currently undergoing radical digital transformation, which is viewed as an implementation of digital technologies in all sectors, including the automation industry. As a company that continuously ...

Read more...
MESA aligns with Africa Automation Fair to promote next level industry automation
June 2019, Reed Exhibitions , News
MESA Africa has aligned with Africa Automation Fair for the first time this year, to help drive the next level of industry automation in South Africa. Vice chairman, Gerhard Greeff, explains that MESA’s ...

Read more...
Future Production Technologies Conference
June 2019 , News
“The Fourth Industrial Revolution will herald the transformation of entire systems of production, management and governance,” says Bob Williamson, chair of the Future Production Technologies Conference ...

Read more...