Bühler celebrates expansion, innovation and sustainability
January 2025
News
Bühler has marked another milestone in its dedication to regional support with the expansion of its Cape Town Service Centre. Hosting its annual customer day on 29 November 2024, Bühler showcased the facility’s new offerings and highlighted its commitment to service excellence, local innovation, and sustainability. The location in Cape Town has brought Bühler’s services closer to its coastal clients, enhancing response times, and reducing the need for customers to rely on support from Johannesburg or even Bühler’s headquarters in Switzerland.
The customer day provided an interactive setting for Bühler to introduce customers to its latest technology advancements. Among these innovations is the Temperature Vibration Monitoring (TVM) for roller mills, which is set to improve equipment monitoring. The new technology, designed to reduce unplanned downtime, promises increased productivity for Bühler’s clients in the milling and food processing sectors.
Bühler Cape Town recently achieved ISO 9001 certification, underscoring the rigorous quality standards across its facilities. Technical advisor, Marc Barris highlights the significance of this certification: “Standardising service across all our locations is crucial, and achieving this certification reinforces the quality that our customers can expect, no matter where they are.”
The expansion of the Western Cape Service Station, alongside new technologies and green initiatives, highlights Bühler’s proactive approach to supporting local industries with high-quality, sustainable solutions. “We are excited to share these advancements with our customers and to reinforce Bühler’s long-standing commitment to innovation and sustainability,” concludes David Austin, Bühler’s Western Cape customer relations manager.
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